Cookie Policy
Understanding how VitaWell Indonesia uses cookies to enhance your browsing experience
Introduction
At VitaWell Indonesia - Natural Health & Wellness Supplements, we respect your privacy and are committed to being transparent about how we collect, use, and protect your information. This Cookie Policy explains what cookies are, how we use them on our website, and how you can manage your preferences.
By continuing to browse our website, you consent to our use of cookies as described in this policy. We encourage you to read this policy carefully and contact us if you have any questions about our cookie practices.
Essential Functionality
Cookies help us provide core website features and ensure your shopping experience works seamlessly.
Analytics & Improvements
We use cookies to understand how visitors interact with our site and improve our services.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their sites work more efficiently and provide information to help improve user experience.
When you visit our website, our server creates a cookie file containing information about your visit. This file is stored on your device and helps us recognize you on future visits, remember your preferences, and provide you with a more personalized experience.
How Cookies Work:
- Stored locally on your device
- Read by our website when you return
- Contain no personal information without consent
- Automatically expire after a set period
Types of Cookies We Use
These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and shopping cart functionality.
| Cookie Name | Purpose | Duration |
|---|---|---|
cart_items |
Maintains your shopping cart items | Session |
session_id |
Authenticates your session | Session |
security_token |
Prevents security vulnerabilities | 1 year |
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our site design and functionality.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga |
Google Analytics - distinguishes users | 2 years |
_ga_* |
Google Analytics - stores session state | 2 years |
visitor_id |
Tracks user interactions and preferences | 1 year |
These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing improved features based on your usage patterns.
| Cookie Name | Purpose | Duration |
|---|---|---|
user_preferences |
Remembers your language and currency preferences | 6 months |
recently_viewed |
Shows recently viewed products | 30 days |
newsletter_subscription |
Prevents duplicate newsletter signup prompts | 1 year |
These cookies are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. They track visitors across websites to show personalized content and measure ad performance.
| Cookie Name | Purpose | Duration |
|---|---|---|
ad_campaign_tracking |
Tracks the effectiveness of our advertising campaigns | 90 days |
personalized_recommendations |
Provides product recommendations based on browsing history | 30 days |
email_marketing_consent |
Remembers your email marketing preferences | 1 year |
How We Use Cookies
We use cookies to enhance your browsing experience and provide you with relevant content and features. Here's how cookies help improve our service:
Shopping Cart Functionality
Cookies remember your shopping cart items so you don't lose your selections when navigating between pages or returning to the site later.
Personalized Experience
Cookies help us remember your preferences like language, currency, and previously viewed products to provide a customized experience.
Security & Authentication
Essential security cookies protect your account and transactions by detecting suspicious activities and maintaining secure sessions.
Website Analytics
Analytics cookies help us understand how visitors use our site, allowing us to improve functionality and user experience.
Managing Your Cookie Preferences
You have full control over how cookies are used on our website. You can manage your preferences at any time through various methods:
Cookie Settings Options:
Easy Control
Manage all your cookie preferences from one convenient location.
Browser Settings
You can also manage cookies through your browser settings:
- Chrome: Settings → Privacy → Cookies and site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Third-Party Cookies
Some cookies are set by third-party services that appear on our pages. These cookies help us provide additional functionality and analytics, but we don't have direct control over them.
Google Analytics
We use Google Analytics to understand how visitors interact with our website, helping us improve user experience and website performance.
Data collected: Pages viewed, time on site, bounce rate, device information
Social Media Platforms
Social media cookies are used when you share content from our site or when you use social login options.
Platforms: Facebook, Twitter, Instagram, LinkedInImportant Notice
Third-party cookies are subject to their own privacy policies. We recommend reviewing the privacy policies of any third-party services you interact with on our website.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:
-
Notify Users: Update the "Last Updated" date at the top of this policy and inform you of significant changes via email or prominent notice on our website.
-
Provide Clear Information: Clearly explain any new cookie types we introduce and their purposes.
-
Update Consent: Request your consent again if we introduce new types of cookies that require explicit permission.
-
Maintain Transparency: Keep this policy accessible and easy to understand for all users.
Contact Information
If you have any questions about our use of cookies or this Cookie Policy, please don't hesitate to contact us. We're here to help and address any concerns you may have.
Our Address
123 Oxford Street, Marylebone
London W1D 2HX, United Kingdom
Phone
Business Hours
Mon-Fri: 9:00-18:00
Sat: 10:00-16:00 | Sun: Closed
Need Help?
Our support team is ready to assist you with any cookie-related questions or concerns.
Thank you for taking the time to understand our cookie practices. We value your privacy and are committed to maintaining transparency in how we use your information.